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Series 2 of 3: Establishing a Collection Culture

Lubbock, TX | 3:00 PM - 4:00 PM

Just in time for the new year! Please join us as we host a series of 3 webinars with the Allegiance Group on creating a collections policy, establishing a collection culture within your company, and managing your call center/CSR team. With collections being a top priority to combat shrinking margins, this is a can’t miss opportunity for you and your staff to understand “how to’s” for effectively and efficiently building a sustainable collections program.

In today's webinar, you put the tools in place to: • Set your collection goals • Motivate your staff to attain the goals • Communicate your changes to your patients • Evaluate your capacity Future Webinar: January 9, 2:00 PM CDT Series 3 of 3: “Managing a Call Center or CSR Team” This webinar will give you the tools to: • Select representatives with the right customer service skills • Incorporate the best KPIs to monitor performance • Understand the compliance requirements Previous webinar: "Series 1 of 3: Producing a Collections Policy" will be posted on the website as of 11/15/2018. This webinar is at no charge for all MED Members. Please contact your Personal Account Representative at 800-825-5633 for more information.
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EezeJack: Excellent Choice of Tooling

Lubbock, TX | 12:00 PM - 1:00 PM

Please join us as Colleen Samila, Director of One Step Beyond, Inc., shows how the EezeJack can reduce on the job inquires, reduce manpower, and reduce service time. The EezeJack lifts and locks a power chair or scooter in place to easily enable technical professionals to conduct maintenance more efficiently. 


This webinar is at no charge for all MED Group Members, $79 for all other attendees. Please contact your Personal Account Representative at 1-800-825-5633 for more information.

*If you are uncertain if you will be able to attend the webinar, please register for the webinar and we will automatically send the audio playback of the webinar to you following its conclusion.
The views expressed in this presentation are those of One Step Beyond.

The availability of this service does not constitute or imply endorsement, sponsorship or recommendation by The MED Group and The MED Group makes no representation as to the quality, effectiveness, suitability or appropriateness of any service or product or information provided herein.

This webinar was created as of the date set forth and is based on regulations and information that existed at the time. The content is for your informational purposes only and does not constitute legal or regulatory advice. You should not act upon this information without seeking advice that is specific to your business and situation.

After registering, you will receive a confirmation email containing information about joining the webinar.

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*All times displayed are in Eastern Time.